The Islamic Hotline Phone _______ was created in Egypt __ the year 2000 with ___ vision of becoming the _____'_ foremost source of information ___ centrist Islamic teachings utilizing ___ mediums of telephone, and ___ internet..
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Established in Egypt, August, 2000 CE (1421 AH), and endorsed by the Grand Imam and Shaykh al-Azhar, Muhammad Sayyid Tantawi, the Islamic Hotline Service has, through its many accomplishments, drawn attention to the tolerant and flexible nature of Islam.

Perhaps its greatest contribution to understanding the religion of Islam is Islamic Hotline Service’s Question and Answer resource. The Service also provides simple explanations of all Qur’anic verses. The present book “The Response” is not the first to be published by the Islamic Hotline Service. A selection of legal opinions (fatawa), chosen and corrected by qualified scholars of Al-Azhar University was published under the title Ask the People of Knowledge.

In the same vein, “The Response” is intended as a response to legal opinions that threaten to distort the essentially tolerant and forgiving nature of Islam. Those responsible for these opinions are unaware of the extent to which they are capable of hurting both people’s lives, and the negative impression of Islam and Muslims that they are presenting to those outside of the faith.
The Sunna testifies to the fact that, whenever faced with two choices, the Prophet usually preferred the easier of the two, providing that it did not lead him into sin. It is also true that 'Aisha (r.a.), the wife of the Prophet (upon him be peace), remarked that “kindness lends beauty to all things, whereas a lack of kindness only renders them ugly”.
In order to inspire young people to follow the path of Islam, and to help them feel peaceful and secure in this life and in the life to come, it is our duty to spread Islam's message of tolerance and acceptance; similarly, we must strive to dispel the notion that Islam is rigid and exclusive. The importance of this strategy is shown in the Qur’an:

“For if thou had been stern and fierce of heart they would have dispersed from round about thee” (Q. 3:159)